Contact Us
We're a small editorial team and we read every message. Here's how to reach us — and what to expect.
For General Questions
Email us at support@brainsongofficial.com. We typically respond within 24-48 hours on weekdays. Please be patient — and please include enough context for us to actually help you.
For Order or Refund Issues
If you've already purchased The Brain Song and need help with your order, please contact ClickBank directly — they are the official retailer and handle all order processing and refunds. Visit clkbank.com and use your Order Receipt Number (in your purchase confirmation email) to look up your order.
See our full Refund Policy for step-by-step instructions.
For Press, Partnership, or Editorial Inquiries
Use the same email — support@brainsongofficial.com — but include "Press" or "Editorial" in the subject line so we can route it to the right person.
Send Us a Message
Note: this form uses your default email client. If it doesn't open, please email us directly at support@brainsongofficial.com.
What We Can't Help With
- Medical questions — we are not a medical practice and cannot provide personalized health advice. Please speak with a qualified healthcare provider.
- ClickBank order processing — we do not have access to your order details or payment information.
- Custom audio requests — we are an educational review site, not the publisher of the program.
Office Hours
Our editorial team checks email Monday through Friday during U.S. business hours. Weekend replies are slower. Please don't message us multiple times in the same day — we'll get to you in order.